People trust the experiences of other people more than they trust marketing – it’s why a 12% increase in customer advocacy can increase revenue 2x. SubscriberVoice simplifies the process of monitoring customer satisfaction, transforming your most passionate customers into your biggest advocates.
You work hard to deliver a great customer experience and what’s being said about you online should reflect this to current and future customers. SubscriberVoice streamlines the review process across platforms and devices so that your online presence reflects the quality of your customer experience.
Managing your online reputation is hard, SubscriberVoice makes it easy. Bring all of your reviews into a centralized platform that provides a complete picture of your customer experience and business reputation. Sort, filter, and respond to what people are saying about your brand across the web. Receive notifications of new reviews with detailed reporting on key performance indicators and watch your customers become your most valuable marketing asset.
SubscriberVoice creates a consistent stream of reviews across the web, mobile and email that are indexed by major search engines - boosting your presence within organic search results. With SubscriberVoice you can collect reviews on hundreds of sites, stay ahead of competitors within organic search results and improve your adwords campaign performance by up to 17%.
The SubscriberVoice Experience Index (SXI) allows you to monitor your customer experience in realtime - taking the guesswork out of what's working and what needs work. Get the actionable insights you need to make data-driven decisions about what your customers actually want - so you can exceed their expectations and outperform the competition.
Identify your biggest advocates with mobile and email review invites to new and existing customers.
Amplify your advocates and gain a deeper understanding of your customer experience by automating the review process.
Receive detailed reporting and analytics on the most important aspects of your customer experience and business reputation.
See how your business appears across the web and learn what's driving your advocates and adversaries.
Establish a direct connection to the voice of your customers across hundreds of sites from a single feed within your account.
Generate customer testimonials with rich snippets technology optimized for placement in organic search results.