SubscriberVoice Privacy Policy:

Introduction:

SubscriberVoice is an independent third party that allows brands to credibly validate their commitment to providing the highest quality experience in their email communications with you. We take your privacy very seriously and are committed to protecting the information you provide us. By using our services you consent to the collection and use of your information as outlined in this privacy policy.

Information Collection:

We collect two types of information: (1) information you provide that personally identifies you; and (2) information that is automatically transferred when you interact with our sites that is not personally identifiable.

Personally Identifiable Information (PII): PII includes any information which may be used to specifically identify you, such as your name, email address, mailing address or phone number. Your PII is collected when you decide to register with us, or when you decide to provide feedback through our Voice of Subscriber platform.

Non Personally Identifiable Information (Non-PII): Non-PII is any information that does not personally identify you, such as IP address, the type of browser you are using, operating system, ISP, site visits, duration of visits, referring sites, etc.

Information Use:

The PII and Non-PII you submit to us is used to provide or improve upon the quality of services delivered to you, better understand your needs and serve you, in addition to other areas related to the context in which the information was provided. We may disclose this information to:

Communicate with you about the content of the information you have submitted.

Third parties who assist us with performing essential functions related to the operations of our service, such as, hosting, data storage, security, research, processing credit cards, marketing, fulfillment, etc.

Brands using our Voice of Subscriber platform to receive your feedback.

Other individuals where you choose to allow your feedback to be made public.

Other third parties as required by law, to protect your rights and ours, or should we enter into a merger, acquisition or sale of the company.

Cookies:

Cookies are small text files that are stored by your Internet browser on your computer’s hard drive. They are used to improve the overall experience of websites by recognizing your password and preferences, monitoring site usage, and customizing your experience. Each cookie is uniquely assigned and can only be read by a webserver in the domain that issued the cookie. These cookies are not capable of harming your computer in any way.

We may use cookies and other technologies, such as clear gifs/web beacons, from time to time. While most Internet browsers are set to accept cookies, you can adjust the settings of your browser to change this. Should you decide not to accept cookies, your ability to access areas of our site and others could be impacted, as many sites rely on cookies to function properly.

Third Parties:

This privacy policy does not cover websites that are owned or operated by third parties. Whenever you authorize us to share information with a third party on your behalf, you are responsible for determining that the third party’s privacy policy is acceptable to you.

We may also use third party companies to help us customize site content and serve ads on our behalf. The use of cookies by these third parties is not covered under this privacy policy, as we do not have the ability to access or control these cookies.

Data Security:

To protect the security of your personal data, we follow specific physical, electronic and administrative procedures such as using Secure Sockets Layer (SSL) technology, which encrypts the transmission of your personal data. We also use secure hosting locations with 24x7 security monitoring, controlled access, and firewall protection. While no method of transmission over the Internet can be 100% secure, we make all reasonable efforts to ensure your data is reliable and only available for its intended use.

Changes:

Should there be any changes to this privacy policy, we will provide notice of such changes by posting the new Privacy Policy here: https://www.subscribervoice.com/privacy/ We ask that you please check our privacy policy from time to time so you will be aware of any changes in the event they do occur. By continuing to use our services you will be considered to have expressly consented to the changes outlined in the updated privacy policy.

Questions:

If you have any questions regarding our privacy policies, please contact us at contact@subscribervoice.com.

Updated November 11th, 2015